About US

Meet the Experts Behind your CRM Implementation and Digital Transformation

4000+

CRM Projects Delivered

100+

Certified CRM Developers

15+

Industries Served

2016

CRM Partner Since

about us

Trusted by 2000+ businesses, including teams at

Our Story

Started with one CRM. Grown into a full digital transformation partner.

CRM Masters Infotech began in Gurugram, India, with a simple focus: help businesses get real value out of Zoho CRM. As more companies came to us with tangled spreadsheets, disconnected tools, and CRMs nobody trusted, our scope grew with them.

 

Today we're certified partners across Zoho, Salesforce, and HubSpot, running implementations for 2000+ businesses across 15+ industries from strategy and setup to migration, integration, and the ongoing optimisation that keeps a CRM useful long after go-live.

 

We're ISO 9001 and ISO 27001 certified, a Zoho Premium Partner, and a Salesforce Partner. It's recognition that reflects the same thing our clients tell us directly: we show up, we listen, and we finish what we start.

2016 · GURUGRAM, INDIA

Founded

Started as a focused Zoho CRM consultancy, built on hands-on implementation work rather than off-the-shelf setup.

BUILDING TRUST

Certified Across Platforms

Earned Zoho Premium Partner status and expanded our expertise into Salesforce and HubSpot implementation.

GOING GLOBAL

Offices in Four Countries

Opened teams across India, the US, the UK, and the UAE so clients get support in their own time zone.

TODAY

4,000+ CRM Projects and Counting

100+ Certified CRM developers delivering AI-powered CRM solutions for businesses across 15+ industries.

Our Mission

“We support businesses to enable growth, efficiency, and sustainability by implementing innovative cloud-based IT solutions.”

Our Vision

“Enabling growth through digital transformation.”

Four things that don't change, no matter the project.

We believe in honesty, teamwork, and putting clients first. We work closely with every business, listen to their needs, and deliver solutions that truly make a difference.

 
Improved customer loyalty with Buy Now Pay later

Customer-First

Every recommendation starts with your goals, not our product catalogue. We listen before we build anything.

Multi-currency and multilingual ecommerce experience for global customers.

Collaboration

We work as an extension of your team, not a vendor at arm's length — same channel, same urgency.

Generative AI for creating personalized sales emails, follow-ups, and customer outreach messages.

Empowerment

We train your people to own the system we build, so your CRM keeps working long after we've handed it over.

Project management icon representing Zoho Projects for task management, milestone tracking, collaboration, and project planning.

Integrity

We tell you what's true, not what's easy to hear. Honest scoping now saves painful surprises later.

Recognition that reflects what
our clients already tell us.

Zoho Premium Partner badge representing CRM Masters Infotech's highest level of Zoho partnership.

Zoho Premium Partner

Award badge reading 'AI Enterprise Catalyst Award' with a blue futuristic skyscraper and 'Recognized for AI-driven excellence & innovation' text.

AI Enterprise Catalyst Award

ISO 9001:2015 certification badge for CRM Masters Infotech's quality management system.

ISO: 9001-2015

ISO 27001:2022 certification badge for CRM Masters Infotech's information security management system.

ISO 27001:2022

Salesforce Partner badge on a dark blue background.

Salesforce Partner

The team

The people steering the ship.

Vish Agarwal

Vish Agarwal

CEO & Delivery Director

Emmanuel Darko

Emmanuel Darko

Business Development Manager & Sales Head

GK Ghatia

GK Bhatia

Director of Sales & Marketing

Vish Agarwal

Vish Agarwal​

CEO & Delivery Director​

Anil Sharma​

Associate Manager​

Mrinal Sharma

Project Delivery Manager

Rajiv Kumar

Senior Software Developer

vikas kumar

Vikas Kumar

Senior Software Developer

Utkarsh Vimal

Associate Manager

Ritika Mishra

Senior Software Developer

Sagar Kapoor

Senior Software Developer

Pushpanjali Karn

Software Developer

Keshav Sharma

Senior Software Developer

Sameer Ghosh

Associate Manager

Ankit Pandey

Software Developer

Sangita Kumari

Senior Software Developer

Team Culture

A culture built on growth, not hierarchy.

We believe in empowering people with a never-ending willingness to learn and grow. Our consultants work close to the client, which means everyone — from junior team members to senior architects — sees the direct impact of their work.

 

We're Hiring

Come build the systems businesses actually use.

We're always looking for people who love solving problems for clients — Zoho, Salesforce, and HubSpot consultants, developers, and CRM strategists.