CRM Masters

About Us

Our strength is in our unparalleled commitment to care for your business and your changing business needs.

About CRM Masters Infotech

Interesting Facts

More than 100% year on year growth

Our vertical solutions expertise allows your business to streamline workflow, and increase productivity.

Across 4 continents

We help top organizations stay competitive, win new markets and increase shareholder value.

200+ projects

We have cutting edge solutions in Salesforce and Custom CRM platforms, with a very high client retention rate.

Solutions for Businesses

Our experts study the business needs of your organization to identify the most suitable CRM product for your business which can be implemented with minimum customization. In case, you have been losing sales and revenues due to a non-responsive CRM system which fails to add value after the employees leave the premises, we will get that taken care of by customizing the CRM.

What We Do?

We help organizations achieve their marketing and sales goals.

Who We Help?

Our vertical solutions expertise allows your business to streamline workflow and increase productivity to help you move forward.

Why Choose Us?

We have a proven process to help you move your business forward ...

What We Do?

Technology can be complicated, but we have seen it all before ю..

Why Choose Us?

We have a proven process to help you move your business forward ...

Who We Help?

Our vertical solutions expertise allows your business to streamline workflow and increase productivity to help you move...

Our list of service does not end here. We’ll adapt to your particular needs.

Our Company History

  1. CRM Masters Begins Life as an IT Support Company

    Our story began in 2016. Back then we were an IT support company providing consulting to enterprises for their basic IT needs working within a defined geographical area.

  2. New Challenges and Solutions Before Our Company

    During that time we’ve expanded our software application and technology offerings and increased our daily and historical market services. We followed a consulting based solution design approach in which the in-house team got involved in customizing, configuring and implementing the CRM.

  3. Years of Successful Story Together and Creative Future

    Today we are privileged to be an advanced ZOHO and Salesforce Consulting partner with a track record of implementing more than 175 projects to clients across USA, UK, Canada, Australia, Europe, Middle East, and India.

5 Problems that ZOHO Can Solve For Your Business

If you are busy with one client and can not attend another client or you don’t have enough staff to address customers when needed, you’ll be losing out on satisfying customers. New research suggests that as high as 82% of customers will never get back to you following an unsatisfying customer experience. It just doesn’t …

4 worst advices about CRM

 Your Business Doesn’t Need CRM as it is only for big organizations: If you have customers and want to build strong relationships with them, then the tool is for you. It doesn’t matter how big or small your business is. It also doesn’t matter whether you just started your business or have been into it …

6 Problems that Salesforce Can Solve For Your Business

Understanding Consumer Behaviour Analysis   A business can derive multiple benefits from consumer behaviour analysis. Tracking their online activity makes you retain and understand your customers.  With Salesforce, you can keep track of your customer’s journey consolidated in one place. Be smart and sell better with Salesforce    Improving Customer Service   Salesforce makes it …

Customer Retention Strategies That Work

Prevent Customers from Leaving EXAMPLE: Let’s say you want to know how many of your customers didn’t purchase anything in the last 6 months, which might be a sign of them considering quitting your services and taking their money to your competitors. First, create a list of all of your customers, and then create a …

9 best reasons you should choose Zoho Desk.

Now you can connect with your customers via multiple touchpoints. You can create support tickets from the email,  phone, website, and other channels. Your community forum allows a platform for discussion. You can convert your post into a ticket.  If you have decided to address tickets within a time frame, you can configure your customer …

redBus: World’s largest online bus ticketing platform moves global with Salesforce

After redBus began using Salesforce with innovative web and mobile app-based platform, the company has over 40 million customers globally. Post-Salesforce implementation, redBus has become the world’s largest online bus ticketing platform where customers have used to book more than 180 million bus trips.    Before Salesforce   Prior to the Salesforce deployment, redBus used …

Salesforce Lightning: Future of Sales and CRM

Some reasons that make Salesforce Lightning the future of Sales and CRM.    It makes life easy. SalesForce can integrate with many other tools we use at the company to make it easy to not only see the information on accounts, contacts, and leads but also interact with them through other platforms.    The data …

Here to Help Your Every Business Need

We focus on the IT solutions, so you can focus on your business. See what we can do for you today!

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