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CRM Masters

Our Services

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Undoubtedly, with the right CRM consultant, your business can grow remarkably. At the same time, it becomes equally important that our CRM consultant comes across your business background and provides you with unmatched solutions for handling the customer acquaintance process. Keeping in mind that every business is unique and has its own diverse business needs, our mission is to help our clients find the best fit for their organization by forecasting their targets and analyzing their finances. These numbers not only help us to discover more about their expectations from the CRM but also help them to achieve meaningful results.

Consultation
Gap Analysis
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Every business aspires to get transformational improvement results by changing the existing operating structures. To help them achieve this, we assess the gap analysis reports to benchmark their actual business performance and measure it against the optimal performance level. This helps us implement or develop new things in new ways to align perfectly with your organizational strategy.

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We know that CRM software drives the tech suite of an entire business and can add tremendous value to the company. But improper preparation and misaligned objectives can halt your business from reaching the intended reach. We conceive a proper CRM implementation strategy that covers everything from Research and design to development and future.

implementation
Customization
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Every business has different business processes and cultures. We can provide CRM customization services that align with your culture. With the customized CRM platform, you will have the best features and easily manage your customer relationships by molding your dashboards, reports, plugins, and contact fields. At CRM Masters, we have consulting experts who provide you the customized CRM software to make your marketing and sales better. With the customized platform, you will be able to manage your organization's workflow in a better way.

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Integrate third-party marketing and sales applications into your CRM with the help of our customer CRM deployment services. With the features that come from the integrations, you can leverage your business' system's features that were not there earlier, like accounting, email software, etc. This can save you a lot of time that was earlier getting wasted in typing the data manually. We take an agile approach to ensure that the integration is streamlined with zero hassles. You can quickly flip the data between the various apps at no extra cost. This can even prove helpful by providing an outline of your business.

Integration
Data Migration
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Managing the customer data can be pretty tedious for any CRM Consultant. When you manage the customer data precisely, you manage the customer relationships well. If you are looking to manage or migrate your current CRM system to a new CRM platform, you can contact our experts. We follow a carefully designed migration strategy to ensure that all of your data is migrated to the new system without any data loss or security risk. We make sure to fix the missing or incorrect data so that it doesn't reduce the effectiveness of your CRM.

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With the increasingly digital business environment, it is getting quite daunting and equally important to find the right set of developers for your organization, as their expertise and skills will directly impact the building of your product. We at CRM Masters help our clients even sitting miles away from them while retaining flexibility. We assist in four different time zones: EDT, BST, IST and GST.

Dedicated Remote Developers
Training
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Apart from the core CRM services, we also provide training to your team once the CRM platform is operational. Often organizations believe that it is not going to be tough. Their team will quickly get used to it. But no, that's not how it works. By this time, they should be familiar with the system, its benefits, and how to use the tools. This is the time when you can get productive in the system. We make sure that our clients get the most out of their businesses by educating them about the software & the change, to let the employees know why this change is necessary & what target outcomes it holds! According to us, this is what makes it real.

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We Provide Mobile development services with the aim of building the best iOS & Android applications for every size of business. We have delivered 500+ projects successfully by delivering striking UI, Secure app code, and resilient back ends. Our experts help you in creating a user interface and design, coding, and testing, and then make it available for download through an app store or Google Play. We have a team of top software developers. designers, and project managers to build your app from scratch. Our team adapts to your requirements and builds a visually appealing digital product that satisfies your needs.

Mobile App Development
Web App Development
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We have experience in creating dynamic and user-centric web applications that tailor to your business requirements. Our experts create seamless experiences that capitative, engage users, utilizing the latest technologies to ensure optimal performance and scalability. From concept to deployment, we’re dedicated to delivering solutions that drive growth and enhance your online presence. We help you grow your audience and open up new digital possibilities across all channels and achieve amazing business results in a short amount of time.

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You can discover seamless digital interactions with our custom UI/UX development. Our team of experienced designers and developers creates user-friendly interfaces that blend design and functionality for your business. We believe a well-designed UI is the key to creating engaging user experiences. From the layout and navigation to the color scheme and typography, we carefully select every element to make sure it resonates with your target audience and gives your business new achievements.

UI UX Design
Maintenance and AMC Support
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An Annual Maintenance Contract (AMC) is a legally binding agreement between a service provider and a client for the maintenance and repair of equipment, systems, or software. We provide a one-year maintenance contract with our experienced AWC support and maintenance team. Our experts specialize in real-time tracking, smooth updates, and improvements to secure your IT solutions. We can identify and resolve emerging issues and increase the website's performance. From basic to complex maintenance, our AMC portfolio covers a broad spectrum to make you globally lead corporations.

Our Working Process - How We Work for Our Customers

1

Discovery

Collect and Analyze the information. Understand the Client's Project artifacts.
2

Planning

Top-notch roadmap with scope, schedule constraints, work breakdown, structure & risk analysis.
3

Execute

Carry out all the planned activities and construct deliverables. Supervision for the Project's success.
4

Deliver

Continuous feedback and Upgradation to construct a proper system and a Detailed Deployment plan.

SECTORS WE SERVE

Accounting & Banking Industry

HealthCare Industry

E-Commerce Industry

Real-Estate Industry

Manufacturing Industry

Hospitality Industry

Education Industry

Sales & Marketing Industry

Non-Profit Organisation

Enterprise (Micro, Small, Medium)

Case Studies

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