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CRM Masters

Leading Zoho Consulting Partner


CRM Masters is a Premium Zoho Consulting Partner in IND l UK l USA | UAE (Dubai). We help businesses to digitalize their Processes by using Zoho. Which is 100% GDPR & HIPPA Compliant. We offer an end-to-end Consulting solution like Zoho CRM, CRM Plus, Zoho Books, People Plus & Zoho Creator.
We helped 500+ Businesses around the globe in their Transformation Journey. We follow the agile project management methodology.

Empower Your Business Vision: Dream, Create, Inspire with Tailored Zoho Solutions



  1. Operates on auto-pilot to make your journey smoother.
  2. Get Rid of Excel sheets
  3. Proper governance and reporting/dashboard
  4. Easy Forecast 
  5. Automated customer management that empowers your business.
  6. Deliver sustainable results to you in the long term.
  7. Consolidated customer data with a 360-degree view


  1. Effortless system that works for your business
  2. Omni channel cloud-based system
  3. Risk-free client experience 
  4. Unmatched marketing efforts and client success 
  5. Transparent Operations and Smooth Execution


  1. Easy documented communication between your employees and customer
  2. Process driven business 
  3. Seamless Integration with other systems in your organization
  4. 24×7 customer support from an experienced team 
Zoho CRM Consulting SERVICES

Our Mission Is to Make Your Business Better Through Technology


Analyze your needs and provide CRM Consultation solution assessment, platform recommendation and roadmap Planning.


Analyze your needs and provide CRM solution assessment, platform recommendation and roadmap Planning.

Gap Analysis

Every business aspires to get transformational improvement results by changing the existing operating structures.

Gap Analysis

Every business aspires to get transformational improvement results by changing the existing operating structures.


Implement the Solution as per Business needs and automate process for Smooth functioning.


Implement the Solution as per Business needs and automate process for Smooth functioning.


We modify the platforms as per the need, custom functions that help you to automate complex business processes out of the box.


We modify the platforms as per the need, custom functions that help you to automate complex business processes out of the box.


We make easy to use multiple internal and 3rd party applications work together to give your business a cutting edge effect with our Integration expertise.


We make easy to use multiple internal and 3rd party applications work together to give your business a cutting edge effect with our Integration expertise.

Data Migration

Migration to New System requires time and skills to knowledge of different aspects, we have got you covered with Master data migration and transaction level migration.

Migration to New System requires time and skills to knowledge of different aspects, we have got you covered with Master data migration and transaction level migration.

Zoho Products

Get Your Free Trial-10% Discount on ZOHO App

Zoho-Creator logo


ZOHO Workplace

ZOHO Workplace TRIAL

Zoho Desk


Recruit zoho

ZOHO Recruit Plus TRIAL

Zoho Crm Plus


Marketing plus

ZOHO Marketing Plus TRIAL

Finance Plus

ZOHO Finance Plus TRIAL

people Plus

ZOHO People Plus TRIAL

What Make Us Out of the Box Solution Provider !



Our Developers are available 24x7 ensuring that any issues or requirements are addressed promptly. Whether it’s during office hours or beyond, we’re here to provide support whenever you need it.

Focused Solution

Focused Solution

We focus on providing Zoho CRM solution of your problem rather than selling our services. We ensure our consultation is Valuable.

Power of team

Power of Team

Our Team's diverse skills & expertise in all Zoho apps can bring a range of perspectives to problem-solving & effective solutions for your business.

Project Management

Systematic Project Management

Structured methods & processes to plan, execute, control projects. Helps to ensure that they are completed on time, within budget, & to the required quality standards.



Clear and concise communication is a key to our service delivery. Our developers work closely to understand your requirements, provide regular updates, and seek feedback to ensure the results align with your vision.



We are responsive towards our service delivery. With the best problem-solving capabilities, we ensure that our solutions always meet your business needs effectively.

Cost Effectiveness

Cost Effectiveness

We offer Cost-Effective Solutions that help maximize the value of your investment. Also, we have a clear understanding of the costs involved & can make informed decisions about whether to use your services or not.

Account Manager

Account Manager

Dedicated person to ensures efficient & effective execution of every project, seamless communication & tracking of progress towards project goals.

No False promise under delivery

No False Promise under Delivery

False promises or overstating what we can deliver is not in our best practices. We always communicate with honesty and transparency to maintain the trust have in us.

Honest Consultancy

Honest Consultancy

Provide honest advice, recommendations and consulting services to our clients based on needs & goals, rather than seeking our own interests so that the client is aware of any limitations or any constraints.

Steps We Follow to Meet Your Success on Zoho.

How We Work!
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Consulting Call – Complimentary


Vision Document / Gap Analysis


Cost Approval & Vision Document Acceptance


Project Onboard – (Project Manager is Assigned)


Data Migration


UAT & Testing








Zoho CRM Logo

From lead management and sales automation to seamless integration and data security we offer all the Zoho CRM solutions that are tailored to your business requirements.

Zoho One Logo

Simplify how your entire business runs with Zoho One. One integrated application suite for one price, billed on one invoice. All in one needs for a Business.

From managing leads and sales to providing exceptional customer support and conducting webinars, our all-in-one Zoho CRM Plus solution empowers greater productivity for all sizes of business.

Optimize HR processes with Zoho People Plus to streamline your business. Our Comprehensive solution simplifies your HR Management and enhances employee engagement.

Top-notch Zoho Finance services to streamline your financial processes. We ensure the best solution from accounting and invoicing to expense tracking and financial reporting.


Experience Rapid Zoho Success: From Zero to 10 in Just 6 Weeks

Collaborative Kick-off

Engage in a comprehensive kick-off meeting to align expectations, establish communication channels, and set the stage for a successful project.

Data Migration & Integration

Seamlessly transfer data from existing systems and integrate essential tools such as marketing automation, accounting software, and customer service platforms.

Tailored Configuration & Customization

Receive a personalized CRM system configured to match your specific needs, with custom fields, workflows, and reports to align with your unique business processes.

Comprehensive User Training

Empower your team with in-depth training to effectively utilize the CRM system’s features and functionalities.

Rigorous Testing & Go-Live

Ensure flawless functionality through thorough testing and timely resolution of issues, followed by a seamless go-live launch of your new CRM system.

Dedicated Post-Implementation Support

Enjoy ongoing maintenance, troubleshooting, and training on new features and updates to keep your team efficient and effective with the CRM system.

Success Stories


CRM Masters Infotech

Founded in 2016, CRM Masters Infotech (ISO 9001:27001) is a Premium Zoho CRM Partner and a Salesforce Certified Partner.

Our services include building custom solutions using Zoho and Salesforce in order to meet our clients' needs for robust, scalable, and complex IT solutions.

We operate in the USA, UK, UAE, and INDIA. A vast client base of 400+ clients, along with 500+ implemented and serviced projects across the globe can attest to our ability to service clients worldwide.
In response to the advent of cloud-based technology, including web and internet platforms, we are a company that specializes in facilitating digital transformation of your organization.

Authorized ZOHO Consulting Partner

Hire ZOHO Consultants

We are the Premium ZOHO Partner, offering the  Zoho Experts at affordable prices.

  • You can hire our experienced  ZOHO crm consultants for Full-time, Part-time as per your business requirements.
  • We ensure to provide high quality solutions in a cost-effective way.
  • Our consultants have hands-on experience in working with various industries.
  • Hire our best Zoho crm certified consultants that can work in your time zone.

The CRM-Masters Advantages

Helping Every Business by Improving Their Customer Experience Since 2016.

Everything we do with an idea of making our customers are loved by their own customers. By using the right set of Technologies, Architecture and right mindset. We help organization by transforming them into a better Customer Engaged Company which increases their revenue as a whole.

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Delivered Projects
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Happy Clients
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Experience Developers
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Industry Served
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Positive Feedback


Accounting & Banking Industry

HealthCare Industry

E-Commerce Industry

Real-Estate Industry

Manufacturing Industry

Hospitality Industry

Education Industry

Sales & Marketing Industry

Non-Profit Organisation

Enterprise (Micro, Small, Medium)

Case Studies


Customers Reviews


Customers Reviews

Frequently Asked Questions (FAQ's)

1. How Much Does Zoho CRM Cost?

Zoho CRM offers various pricing plans to cater to different business needs. Keep in mind that prices may have changed, and I recommend checking the official Zoho CRM pricing website or contacting CRM Masters Infotech LLP directly for the most accurate and discounted price ( or chat with us)

Zoho CRM has multiple editions, which include:

  1. Standard Edition: It's for very small businesses or single-person companies. It comes with basic features like Leads, accounts, and contacts and is priced per user per month. This edition cant be customized like adding new fields or modules or automation.
  2. Professional Edition: Designed for growing businesses, this edition provides even more advanced features like adding custom fields, and integration options, and is priced per user per month.
  3. Enterprise Edition: Aimed at large enterprises, offering advanced CRM capabilities, customization options, and additional support. It is priced per user per month.
  4. Ultimate Edition: The most comprehensive plan with advanced analytics, automation, and additional support. It is priced per user per month.


2. Are you a Certified / Authorized Zoho CRM Consulting Partner / Reseller?
CRM Masters proudly holds the title of a Certified Zoho Premium Partner, showcasing seven years of expertise. We have successfully delivered top-quality, tailor-made CRM solutions to over 500 companies worldwide in multiple domains, spanning across the APAC, EMEA, and NAR regions. Our commitment is to provide exceptional services and customized solutions to meet the unique needs of our clients globally. We have worked in multiple domains -
  • e-Commerce - shopify, woocommerce integration and full-filling solutions
  • Professional Services - B2B
  • Mortgage services
  • Manufacturing
  • Ed-Tech
  • Non-Profit organizations
  • Real estate
  • Gaming
  • Retail / Trading - B2C / B2B
  • SAAS Subscription software billing
  • Recycling and Carbon credits
  • Automobile Resale
  • Solar / Renewal energy
  • Food processing
  • Fintech
  • Insurance
  • Law Practice Firm
  • Healthcare
  • Hospitality
  • Interior Designing / Project, Job work
  • IT Industry
  • Travel Industry
  • Immigration
  • Accounting Agency
3. What are your general working hours?
4. How long does it take to set up Zoho CRM?

The entire setup process, including integrations with Zoho CRM, Zoho Social, Zoho, and SalesIQ, typically takes around 3 to 4 weeks to ensure a comprehensive implementation.

For a faster and more efficient onboarding experience, we offer a basic onboarding package at a discounted price starting from $400. This package is designed to streamline the basic configuration process of Zoho CRM and capture workflow diagrams on the go, allowing you to quickly leverage the benefits of Zoho CRM for your business and understanding the platform. In the end, for customization, integration, and data migration, you can go for more comprehensive packages like dedicated monthly resources, 40 hrs. or 80 hrs. packages, etc.

5. What is our project management methodology

We adhere to the Agile Methodology in our project management approach. Emphasizing cross-functional collaboration and continual improvement, our Software Engineers conduct project demos for clients post-sprint development. Simultaneously, we seamlessly integrate change requests and development tasks for the upcoming sprint. Our dedicated development team at CRM Masters creates comprehensive business process flow charts, ER Diagrams, and documents, ensuring transparent communication and shared insights with our valued customers.

6. How much budget is needed for basic Zoho implementation

It all depends on the level of complexity of the business process. We offer Zoho CRM basic configuration and jump-start packages as low as $400 with the predefined scope of work, training, and workflow documentation.

7. What do you provide in custom integration services?

Our custom integration services cover all Zoho products, WordPress, Shopify, Salesforce, and any cloud-based or custom-built systems enabling data exchange via API. Additionally, we offer complimentary consultancy on business optimization, addressing any gaps in inventory. We share best practices with our clients to proactively mitigate potential future inventory challenges.

8. Do you provide support post-implementation? If yes, what is the approximate cost?

Certainly, we offer post-implementation support, adhering to industry best practices. Our current discounted support package starts as low as $50/month paid annually, ensuring your ongoing satisfaction and the continued success of your system.

9. Do you provide training post-implementation?

Absolutely, we offer comprehensive training sessions post-implementation to ensure our clients are well-equipped to maximize the benefits of our solutions. Additionally, we conduct ongoing demos during the development phase, showcasing progress after each sprint release. Our commitment is to empower our clients with the knowledge and tools needed for efficient utilization of our services.

10. What do we need to kick-start a project?

To kick-start a Zoho Implementation project, we recommend gathering essential information such as your specific business requirements, goals, and existing workflows. Additionally, access to relevant data and a clear understanding of integration needs, if any, would be beneficial. Our team will work closely with you to assess these details, ensuring a tailored approach that aligns seamlessly with your business objectives. Contact us to begin the collaborative journey towards implementing Zoho solutions tailored to your unique needs. Book a Meeting