In today’s rapidly changing digital environment, the digital workspace has become essential for modern business. Working together is the new norm that more and more organizations are adopting these days, instead of letting the workers struggle alone with their tasks. Choosing the right and secure platform so that an organization can collaborate with its remote workers can be quite a task.

This article will closely look at the two most prominent options regarding document tools, e-mail, CRM, and Cloud-based applications.

1. Feature Comparison

First, we will discuss the ZOHO Workspace: All the apps under this fall into one of three categories:

• Office Productivity: Writer, Sheet, and Show fall under this category. These apps allow you to work on documents, presentations, and spreadsheets.
• Team Collaboration: With tools like Workdrive, Showtime, and Meeting, you can host meetings, conferences, and webinars. It stores and manages the files, making them easily accessible.
• Unified Communication: It consists of Mail, Cliq, and Connect. Mail hosting services come with 30 GB of storage per user. It also includes a built-in calendar, task notes, contacts, and bookmarks.

On the same grounds, we will now discuss the Google Workspace.

Like Zoho workspace, it also has an array of apps from Google to help users create, communicate and collaborate seamlessly. Users can access the software via web-based iPhone and Android devices. It also integrates with third-party apps such as Zoom, Squarespace, and Wrike.

The key features of Google workspace are:

• Real-time collaboration: It includes Google Docs, Slides, Spreadsheets, etc. These apps allow the team to work on a single document simultaneously, sitting anywhere in the world.
• Cloud storage: Google Drive allows you to store all the essential documents virtually in one place, which is easily accessible from your phone, tablet, or computer. You can even invite others to review and edit the documents.
• Make faster decisions: With tools like Calendars and Gmail, you can quickly set up schedules, send meeting invites and connect over a live video conference.

2. Security and Privacy

When it comes to security, both offer two-factor authentication: data encryption (both at rest and in transit), encryption (at rest) for email, TLS encryption, etc.

But when it comes to privacy, Google has received a fair amount of criticism for data collection practices and user tracking.

In contrast, Zoho claims to have never sold its customers’ data for advertisements and clearly explains how it collects and processes the data.

3. Technical Support

Google’s 24/7 email/ chat/ phone support/ forms/ training wins the battle over Zoho’s webinars/ FAQs/ user guides/self service ticketing system. But this does not rule out the option of choosing Zoho.

4. Cloud and Storage

Both offer multiple plans for their office suites. They are as follows:

Zoho Workplace

It is worth noting that Zoho also offers a mail-only plan that starts at $1 per user per month. Organizations that opt for this plan gain access to all the mails features.

Google Workspace

5. Collaboration Source and Archiving Solutions

Zoho offers affordable plans and also earns points for privacy. At the same time, Google provides an extensive array of apps and superior technical support, but which one to choose between the two depends on the organization’s unique needs.

Regardless of choice, using safe and user-friendly data archiving solutions to keep sensitive data (including emails, text messages, and social media communication) safe is a crucial part of a data management strategy. It is also essential to comply with industry regulations.

The Verdict

Overall, both offer similar functionalities that help businesses work more efficiently. If you are a team of 10 to 50 people, both might be good options, but we would personally suggest you opt for Zoho.

Need help? No worries!!

Get in touch with our cloud experts at CRM Masters to know which solution is best for your business.