As the world went remote during the pandemic, many retail businesses turned their brick-and-mortar shop into E-Commerce and provided goods and services to customers across the globe. Stores continue to offer online buying options as they have realized how good this is for their business. Zoho Commerce is an end-to-end SaaS-based E-commerce platform that enables companies to build their store(no matter how small) without any prior coding experience.

E-Commerce giants like Amazon and Alibaba have not only transformed how we shop but also provided opportunities to sellers to sell their products at an additional cost. And it becomes a matter of concern for small businesses who have to separate a part of the revenues for sales and marketing. To overcome these problems, you can explore the E-Commerce platforms like Zoho commerce, Shopify, etc.

Today this blog will discuss the features of Zoho Commerce and how it can benefit your business.

1. Customised Store

You can do much more with Zoho Commerce than merely selling the product. You can build your entire  E-commerce website from scratch quickly with predefined templates and a drag-and-drop builder. Building your custom forefront, creating a blog, and adding new landing pages- are all you can perform within the platform.

2. Order Management

Delivery and order management are significant concerns for an E-Commerce business. Zoho Commerce optimizes every order fulfillment through its unified interface.

3. Multi-Channel Marketing

Different customers choose different paths to interact with your brand, which is why Zoho Commerce enables you to construct customized customer journeys to communicate effectively on the stage in the buying process.

4. In-Depth Analytics

Zoho Commerce offers multiple inbuilt dashboards and reports and provides you with the most valuable insights regarding the visitor’s behavior on your E-commerce website. They also include heat maps, scroll maps, and conversion of products sold On The E-Commerce Store.

Additional features of Zoho Commerce are summed up below:

Zoho commerce also wins over Shopify with these two things:

Integration with Zoho and applications like a CRM  and integration with Zoho Analytics to get valuable insights on the finances of a business.

Conclusion

Zoho Commerce provides you with the multitude of easy building tools that you would need to create a sustainable brand. We, CRM Masters, are Premium Zoho Partners and hold the best expertise in the domain. If you want us to implement it for your team, then Feel free to Contact Us.