USA Flag +1(800)673-0918 (TollFree) UK Flag +44 20 4578 1518| India Flag +91 9810824033

CRM Masters
Zoho CRM vs Zoho Bigin

Zoho CRM Vs Zoho Bigin- Which is Right For Your Business

In the dynamic realm of customer relationship management software, choosing the right solution for your business is crucial for sustained growth and efficiency. Zoho, a leading provider of business software, offers two distinct yet powerful options: Zoho Bigin and Zoho CRM. Comparing them is impossible as they focus on different aspects of your business, and both are best in their features.

In this blog. We will explore each platform’s features and benefits, helping you decide which solution aligns best with your business needs. Learn about Zoho CRM and Zoho Bigin to determine which is an ideal fit for your business’s unique requirements.

What is Zoho Bigin?

Zoho Bigin is a streamlined, user-friendly customer relationship management solution for small businesses and startups. With its intuitive interface and essential CRM functionalities, Zoho Bigin empowers businesses to manage leads, contacts and deals effectively. It simplifies the sales process, enabling teams to focus on building relationships and driving revenue.

Benefits of using Zoho Bigin

  1. Sync your calendars
  2. Bring your Google contacts to Bigin
  3. Manage your sales pipeline
  4. Automate your business process
  5. Protect sensitive data
  6. Cost-effective

What is Zoho CRM?

Zoho CRMs are full-featured online CRM software designed for businesses to manage their sales, marketing, customer support, and other vital processes. It provides all the necessary tools for managing, engaging, and converting leads to customers effectively. It is a SaaS (software as a service) web-based CRM application with features like lead management, analytics and integration capabilities. It is compatible with different computer operating systems and mobile apps. Zoho CRMs focus on small and medium enterprises by providing CRM on a budget.

Benefits of Using Zoho CRM

  1. Quick and hassle-free onboarding
  2. Omnichannel communication
  3. Data Protection
  4. Integration with third-party applications
  5. Transparent and Affordable Pricing
  6. Highly Customizable

Zoho CRM Comparison with Zoho Bigin ( Zoho CRM Vs Zoho Bigin)

Contact Management:-

  • Zoho Bigin:-

Zoho Bigin provides simple contact management that makes importing, categorizing, and updating contacts easy. It has primary fields for contact details and tags for categorization. This makes Zoho Bigin an excellent choice for small businesses with limited contact management resources.

  • Zoho CRM:-

Zoho CRM brings contact management to a new level. It provides advanced contract features like lead scoring, territory management, account hierarchies, and more. With lead scoring, you can prioritize leads based on lead behavior and engagement so your sales team can focus on the most valuable leads. Territory management allows you to assign leads and accounts to a specific sales rep or team.


  • Zoho Bigin:-

Zoho Bigin has a built-in automation feature, but it’s designed to be easy to use and manage. You can automate recurring tasks like follow-up emails and set reminders. Zoho Bigin is an excellent choice for businesses that want basic automation to streamline their sales process without making it too complicated.

  • Zoho CRM:-

Zoho CRM is a leader in automation. It offers a variety of automation features, including workflow automation, email marketing automation, process automation, and more. Workflow automation allows you to create complex sequences of actions triggered by specific events. This helps ensure that processes run smoothly and consistently. Email marketing automation allows you to nurture individualized email campaigns and nurture leads. It is an excellent tool for marketing teams.


  • Zoho Bigin:-

Zoho Bigin offers some degree of flexibility. You can customize the fields and layouts to suit your needs. On the other hand, it is more limited in customization options than other Zoho CRMs.

  • Zoho CRM:-

Zoho CRM is very customizable. You can add your modules and fields, change the layout of your pages, and set up custom functions to match your business processes. This is especially useful for businesses that have specific workflows and data needs.


  • Zoho Bigin:-

You can monitor crucial indicators like transaction progress and team performance using Zoho Bigin’s vital reporting and analytics tools. Businesses that want a streamlined view of their data can use it.

  • Zoho CRM:-

In the area of analytics, Zoho CRM excels. It provides analytics tools, dashboards, and sophisticated reporting. Custom reports may be generated; data can be visualized via interactive dashboards and comprehensive insights into your sales and marketing performance can be obtained. Zoho CRM offers a robust platform to companies that depend on making decisions based on data.


  • Zoho Bigin:

To create a smooth experience inside the Zoho ecosystem, Zoho Bigin integrates with several Zoho products. However, its third-party software connectivity possibilities are less extensive than those of Zoho CRM.

  • Zoho CRM:-

Numerous third-party programs, such as Google Workspace, Microsoft Office 365, and several marketing automation systems, are integrated with Zoho CRM. Because of its broad integration capabilities, Zoho CRM provides a flexible platform for managing your business operations.

Some Other Important Features Comparison of Zoho CRM and Zoho Bigin

Which is the Right CRM

When choosing Zoho CRM over Bigin, consider your budget, the size of your business, and your specific CRM needs. Zoho Bigin is a good option for small businesses seeking a cost-effective, user-friendly solution. However, due to its scalability and advanced features, Zoho CRM is worth considering for medium- to large businesses with complex sales and marketing processes.


The choice between Zoho Bigin and Zoho CRM comes to your business’s needs. Suppose you are a small business or startup looking for something straightforward and easy to use. Zoho Bigin is the way to go. But Zoho CRM is better if you need a more powerful tool that covers sales, marketing, and customer support.

Think about the size of your business and what you want to achieve. Whether you prefer the simplicity of Zoho Bigin or the broader features of Zoho CRM, both options offer tools that help your business succeed in the online world. The choice is yours-pick the best Zoho Consulting Partner that suits your needs best and set your business success.