CRM Masters

Top 5 ZOHO Products and Their Features

top 5 zoho products and their features

ZOHO is synonyms for end-to-end client management and offers high-quality services to the users. Do you know there are more than 13 million ZOHO CRM users globally? However, businesses often feel confused in finding the ideal product from this one-solution service provider’s bucket of multiple products. So, here we bring forth a dedicated list of the top five ZOHO products and their features, just for you.

  1. ZOHO People

This cloud-based HR software from ZOHO simplifies core HR operations for any business. It works effectively in nurturing employees, making  HR management agile, and enabling the users to adapt to the transformations quickly. Adopting this product for your business will surely help to create a high-performing workforce for your organization.

Features:

  • HR Essentials: It includes Employee database management, employee self-service, time-off management, payroll integration, document management, and e-signature.
  • HRMS: It offers functions like employee onboarding, attendance tracker, shift scheduling, timesheets, corporate LMS, performance management software, case management, expense integration, GPS, and mobile attendance, etc.
  • Automation and Customization: Offers end-to-end HR process automation and customization.
  • HR analytics: Offers advanced analytics for quick decision-making.
  • Efficient data management: streamlines data collection and maintains employees in a central location securely.
  1. ZOHO Books

This online GST accounting software can match the requirements of multiple businesses. It keeps your business compliant with GST, synchronizes your work across multiple departments, and automates your business workflows at your end.

Features:

  • Receivables: Includes retail invoices, payment reminders, and online payment options.
  • Payables: Offers purchase order creation, uploads expense receipts, and keeps payment records.
  • Inventory: For end-to-end inventory management.
    Banking: Ensures quick importing, setting up rules, and tracking all types of banking activities.
  • Timesheet: Helps to manage multiple projects, invoice creation, and tracking expenses.
  • Contacts: Can collaborate with the client portal and offer self-management features.
  • Reports: Offers report scheduling, reports customization, and a business overview.
  1. ZOHO Invoice

This free online GST invoicing software from ZOHO Corp serves multiple tasks for your business. Meant specifically for SMBs, it is effective in keeping track of expenses, maintaining record of your work hours, creating professional invoices, sending payment reminders and much more.

Features:

  • Estimates: Offers quick sharing of estimates to different clients.
  • Time tracking: Helps track time according to billing.
  • Expense tracking: Helps keep track of unbilled expenses.
  • Detailed reports: Empowers businesses to make informed decisions.
  • Client portal: Offers a self-service portal.
  1. ZOHO Projects

One of the best project management software available in the market, it helps businesses to manage their project in a streamlined manner. Being a cloud based project management software, it helps to collaborate with your team, plan your projects and keep a check on work efficiency irrespective of your geographical location.

Features:

  • Task management and task automation: Offers work breakdown structure, issue management, universal add, different task views, Gantt chart, dependencies, and many more functions.
  • Time tracking: It includes timers, timesheet, and invoicing functions.
  • Charts & reporting: Created issue reports, timesheet reports, and task reports among others.
  • Issue tracking & SLA: Helps serve customers quickly and resolve their issues.
  • Team collaboration: Offers varied functions like feeds, chat, mentions, forums, documents, etc.
  • Integrations: Ensures quick integration to multiple ZOHO products and other third-party products.
  • Marketplace: Helps quick working with Google Apps Marketplace.
  1. ZOHO Desk

This omni channel customer service software is instrumental in attracting and retaining customers in large numbers. No wonder, it is the foremost choice of 50,000+ businesses across the globe. Having the distinction of being the foremost context-aware help desk in the industry, it can lead to loyalty building, customer delight, and agent productivity to an exceptional level.

Features:

  • Ticket Management: It helps in end-to-end ticket management.
  • Zia: This contextual AI supercharges business functions.
  • Self-service: It facilitates do-it-yourself functions for multiple businesses.
  • Agent productivity: It empowers the teams to serve customers better.
  • Process automation: It manages multiple processes and automates repetitive activities.
  • Extensibility: Helps quick integration of customer service functions with other systems.
  • Insights and impact: Offers actionable insights into team’s performance.
  • Customization: Helps to customize multiple features on THE dashboard.
  • Security: Offers end-to-end customer data protection.

Wrapping Up

As evident, it is easy to become a part of a sizable business community that is already using multiple ZOHO products. Moreover, seeking the help of the topnotch products of the likes ZOHO People, ZOHO Books, ZOHO Invoice, ZOHO Projects, and ZOHO Desk give your business a settled edge over your rivals. The availability of all these ZOHO products on multiple operating systems like web, Mac OS, and Android further makes them an inevitable necessity to streamline the business operations.

0 Comments