Power Your Business with Custom
CRM Solutions
From lead management to customer retention — we build CRM systems that drive results. Unify your customer data, automate workflows, and elevate the customer experience with ease.
Make Your Business Smarter with Our CRM Solutions
Our CRM solutions drives business growth with organised sales processes, easy daily operations, and better customer interactions. We specialize in implementing, integrating, and customizing Zoho, Salesforce, Odoo, Pipedrive, Microsoft Dynamics, and HubSpot to fit your business needs.
Whether you need a custom-built CRM, seamless integration with existing tools, or a smooth migration, our team of 100+ expert developers has already helped 1500+ businesses—now it’s your turn to find the perfect CRM!
Zoho CRM Solutions Designed For Every Business Need
Sales Force Automation
Zoho CRM lets you stay on top of every opportunity with automation tools. Get a quick overview of your pipeline, assign territories, and create accurate quotes in minutes with CPQ. Automated workflows take care of routine tasks, freeing your team to focus on selling. A unified platform gives you visibility over your sales process, spots high-value opportunities, and closes more deals.
Lead Management
A single place to manage leads from websites, social media, emails, referrals, ads, etc, with Zoho CRM. Each lead profile so you can qualify prospects faster. Nurture them with targeted communication and connect through email, phone, chat, or social channels—all without switching tools. This organised approach ensures you never miss a touchpoint and keeps a steady flow of qualified leads moving smoothly into your sales pipeline.
Deal Management
Track every deal from the first contact to closing. Zoho CRM gives you a clear view of each stage, deal value, and win probability, making forecasting easy. Set reminders, log meetings, and store documents so your team always has what they need. By spotting at-risk deals early and focusing on the most promising ones, you can move opportunities forward faster and increase your chances of success.
Artificial Intelligence
Zoho CRM’s built-in AI assistant helps you in predicting sales trends, getting deal closure probabilities, and receiving smart suggestions. Generative AI helps craft personalised emails, summaries, and responses in seconds. Zia can analyse conversations, spot sentiment, and alert you to irregularities in your data.
Process Automation
Keep your sales process consistent and efficient with Zoho CRM’s automation tools. Blueprints guide your team through each step, ensuring nothing gets missed. Page layouts show only the information relevant to each role, and kiosk mode makes data entry fast and simple in high-volume situations.
Business Intelligence
Turn data into decisions with Zoho CRM’s business intelligence features powered by ZIA. Get access to sales forecasts, performance reports, and analytics instantly, no manual work needed. Visual dashboards make it easy to spot trends, track KPIs, and see what’s driving your revenue. With these insights, you can act quickly, stay ahead of the competition, and make every business decision backed by solid data.
CRM Customisation
As your business processes are different from others, your CRM should be too. We can customise layouts, set up client scripts to automate actions, create customer portals, and customise views for different teams. This makes Zoho CRM fit your workflow perfectly, making it easier for your team to adopt it without complexity.
Integration
Bring all your tools together in one place. Zoho CRM integrates with email, telephony, accounting, marketing apps, and more to keep data in sync. Built-in collaboration tools help your team share updates, tag colleagues, and work on leads together in real time. By connecting systems and breaking down silos, you make sure everyone has the information they need to service customers better and close deals faster.
CRM Integrations
CRM Migration
Features & Benefits That Drive Business Success
Access complete customer histories, interactions, and preferences in one place to personalize every touchpoint.
Streamline lead nurturing, follow-ups, and campaigns with intelligent automation and workflows.
Make informed decisions with real-time analytics tailored to your KPIs and business goals.
Connect with your favorite tools — from emails to ERPs — for a unified ecosystem.
From startups to enterprises, adapt and grow with flexible CRM platforms that scale with you.
Centralize communication across departments for better teamwork and customer service.
Our Simple 5 Step Process
Share Project Requirements
Talk to our team and tell us what and how do you expect your Zoho solution. Let our team understand your vision.
We will assess your requirement
Our team of developers will assess your requirements and will come up with a solution that fulfils all your needs and yields maximize benefit while saving costs.
We will assign you a developer
Based on your requirement, we will assign the right developer from our talent pool to work on your unique project.
Implementation of the project
Our developer will then see and analyse the existing setups and what complex cloud solutions can be implemented across Zoho seamlessly and accordingly offer the best solution.
QA & Testing
Once the development is done, we will run QA (Quality Assurance) tests on the solution offered to ensure highest quality and will provide aftersales support too.
ZOHO SERVICES PROVIDER ON THE GO
Get ZOHO CRM Services as Per Your Needs
At CRM Masters Infotech, we offer you the flexibility to choose our Zoho development services as per your needs. Come to us, and we will help you decide whether you should opt for full-time or part-time plan depending on your project needs. All you need to do is explain us your requirements in detail and the rest will be taken care by our expert team. All you need to do is explain us your requirements in detail and the rest will be taken care by our expert team.
Pay-As-You-Go
If your’s is a project that needs a dedicated developer or consultant on a weekly, monthly or long-term basis, then this is the best option for you. Based on the type of your project, we will select our Zoho CRM consultant with matching experience to work with you and deliver top-notch results.
On Project Basis
Contrary to the other option (Pay-As-You-Go), this one is best when you have fixed SCOPE of Work, we will provide you fixed price to implement and set up milestones. We will assign project manager and consultants to deliver as per project scope.
Frequently Asked Questions (FAQ's)
Zoho offers both free and paid plans. Many of their applications have a free tier with limited features, ideal for small teams or personal use.
Some of the most popular Zoho applications include:
Zoho CRM – for sales and customer relationship management
Zoho Books – for accounting
Zoho Creator – for building custom business apps
Zoho People – for HR management
Zoho Desk – for customer support
Yes, Zoho prioritizes data privacy and security. It is GDPR compliant and uses encryption, two-factor authentication, and other measures to protect user data.
Yes, Zoho offers a wide range of integrations with third-party applications like Google Workspace, Microsoft 365, QuickBooks, Mailchimp, Shopify, and more. It also supports API access for custom integrations.
Zoho CRM helps businesses manage leads, sales pipelines, customer interactions, and reports, enabling smarter decision-making and higher conversions.
Yes, most Zoho apps—especially Zoho Creator and Zoho CRM—are highly customizable. You can tailor workflows, fields, layouts, and even build custom apps.
No. Zoho apps are designed to be user-friendly, but advanced customization (especially with Zoho Creator or Deluge scripting) may require technical knowledge.
Ready to Work with the Right Zoho Experts?
Connect with the best Zoho service provider today and discover how the right Zoho setup can make all the difference.
