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Processes with Us
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Configuration
Customization
Integration
Implementation
We Have Successfully Delivered Results Worldwide
⭐4.9/5
Based on 1,000+ Reviews on
4000+
Delivered Projects
100+
Team Size
15+
Industries Served
10+
Years & Counting
6+
Countries Covered
ZOHO Consulting SERVICES
What We Do?
Zoho Consultation
Get expert consultation, setup and automation of various Zoho tools to streamline your business processes, boost productivity, drive growth, and enhance collaboration worldwide to your unique organizational needs.
Zoho Implementation
We Specializing in implementing a wide range of Zoho Products, including Zoho CRM, Zoho One, Zoho Books, and Zoho Creator to empower businesses of all sizes to automate and integrate their systems seamlessly.
Customisation & Automzation
Do you need advance level customisation or automation, we help our clients to customise Zoho using Deluge and Worflows to match business requirements and make is more efficient and productive for your team.
Integration
If you have Zoho, as one of many other 3rd-party applications like accounting, ERP, payments etc. need seamless data flow between applications to enhance productivity, we help to integrate these applications using APIs custom scripting.
Migration
Ensure the secure data import from any CRM and migrate to Zoho with no performance issues. We provide effective CRM migration services to satisfy your business needs, so you work with upgraded features and functionality of the Zoho CRM system.
ZOHO App Development Services
Our custom Zoho app development services will help you launch your application more quickly because we use low-code platforms to customize and deploy Zoho apps across all mobile operating systems.
Migrations
Integrations
Migrations
Integrations
Powering Business Growth with Smart ZOHO Solutions
Sales Process Bottlenecks
Pain Points:
- Leads scattered across WhatsApp, email, or spreadsheets
- Missed follow-ups and poor sales pipeline visibility
- No way to auto-assign leads to the right rep”
Solutions:
We help you boost revenue and customer retention with Zoho CRM. By automating workflows, managing leads intelligently, and improving sales visibility, we enable your team to close deals faster and build lasting customer relationships.”
CRM
Bigin
Bookings
SalesIQ
Weak Marketing & Engagement
Pain Points:
- Campaigns not connected to CRM or sales
- No automation in lead nurturing (emails, SMS)
- No segmentation for targeted outreach
Solutions:
We help increase brand awareness and drive conversions using Zoho Campaigns and Zoho Social. Our team creates targeted campaigns, nurtures leads with automation, and ensures your marketing efforts build trust and loyalty.
Marketing Automation
Campaigns
Forms
Social
Thrive
Customer Support Gaps
Pain Points:
- Support tickets lost across email and chat
- No SLA tracking or customer satisfaction feedback
- Lack of centralized view of customer issues
Solutions:
We help your support team resolve issues faster using Zoho Desk. From automating tickets to capturing customer feedback, we ensure higher satisfaction and long-term retention across all service channels.
Desk
Assist
Lens
Finance & Accounting Challenges
Pain Points:
- Manual invoicing and billing prone to errors
- Delay in GST filings and reconciliation
- Disconnected tools for accounting, CRM, and inventory
Solutions:
We help automate invoicing, compliance, and financial reporting through Zoho Books. Our solutions streamline GST management, forecasting, and budgeting, enabling better financial control and business growth.
Books
Invoice
Expense
Checkout
Billing
Payroll
HR Challenges
Pain Points:
- Fragmented employee data across spreadsheets or legacy systems
- No automation in onboarding, leave, reimbursements or payroll workflows
- Compliance issues due to manual tracking of attendance and documents
Solutions:
We help manage employee lifecycle with Zoho People. From hiring and onboarding to training and payroll integration, we simplify HR operations to boost engagement and organizational efficiency.
People
Recruit
Operational Inefficiencies
Pain Points:
- Customer data stored in silos (Excel, emails, phone logs)
- Duplicate entries and human error in data entry
- Disconnected tools across sales, marketing, and finance
Solutions:
We help streamline multi-channel operations with Zoho Inventory and Zoho One. From warehouse management to service delivery automation, our tools optimize resources and drive operational excellence.
Projects
Sprints
Inventory
E-commerce Growth Barriers
Pain Points:
- Inventory & Order Management Chaos
- Disjointed Systems = Inefficient Operations
- Manual & Delayed Support
Solutions:
We help e-commerce businesses streamline operations with Zoho Commerce and Zoho Inventory. From syncing orders and managing inventory to automating customer communication and fulfillment, we enable smoother workflows, better post-purchase experiences, and higher repeat sales.
Sites
Commerce
PageSense
Ready to Work with Best ZOHO Service Provider?
Connect with the best Zoho service provider today and discover how the right Zoho setup can make all the difference.
Made in India
Made For the World
CRM Masters Infotech
(ISO: 9001-2015 & ISO 27001:2022) Certified Company.
CRM Masters Infotech, based in Gurugram since 2016, is a trusted IT consulting firm offering Zoho CRM, Zoho One, Zoho Creator & 55+ Zoho product solutions. Proudly serving clients across Worldwide, we’ve delivered 4000+ projects to 3500+ businesses globally. Our 200+ expert developers make digital transformation seamless through Zoho.
90% Returning Customer
24×7 Ongoing Support
Post-delivery Support
Onboarding Training
Global Track Record
Timely Delivery
Customer Satisfaction
Tailored Solutions
Serving Across Industries
Sector We Serve
Available on all devices
Take Your Business Everywhere, Manage it Anytime.
When it comes to business, time is money. If your sales team can’t respond quickly, you could be missing out on a deal or leaving a customer unhappy.
With Zoho’s mobile CRM apps, your sales team can stay in touch with their leads on the move, log and access important prospect information, track their KPIs, and make data-driven decisions anywhere, anytime.
Empowering Clients with Excellence and Execution
Vishal & team is proficient and capable of handling my project for creating zoho customised reports. They fully understand my requirements & produced satisfactory product. Their response is fast, turnover time is good. Their after sales service is excellent too. I would highly recommend Vishal & team for zoho customization project.
Our Simple 5 Step Process
1.
Share Project Requirements
2.
We will assess your requirement
3.
We will assign you a developer
4.
Implementation of the project
5 .
QA & Testing
ZOHO SERVICES PROVIDER ON THE GO
Get ZOHO CRM Services as Per Your Needs
At CRM Masters Infotech, we offer you the flexibility to choose our Zoho development services as per your needs. Come to us, and we will help you decide whether you should opt for full-time or part-time plan depending on your project needs. All you need to do is explain us your requirements in detail and the rest will be taken care by our expert team. All you need to do is explain us your requirements in detail and the rest will be taken care by our expert team.
Pay-As-You-Go
If your’s is a project that needs a dedicated developer or consultant on a weekly, monthly or long-term basis, then this is the best option for you. Based on the type of your project, we will select our Zoho CRM consultant with matching experience to work with you and deliver top-notch results.
On Project Basis
Contrary to the other option (Pay-As-You-Go), this one is best when you have fixed SCOPE of Work, we will provide you fixed price to implement and set up milestones. We will assign project manager and consultants to deliver as per project scope.
Frequently Asked Questions (FAQ's)
Zoho offers both free and paid plans. Many of their applications have a free tier with limited features, ideal for small teams or personal use.
Some of the most popular Zoho applications include:
Zoho CRM – for sales and customer relationship management
Zoho Books – for accounting
Zoho Creator – for building custom business apps
Zoho People – for HR management
Zoho Desk – for customer support
Yes, Zoho prioritizes data privacy and security. It is GDPR compliant and uses encryption, two-factor authentication, and other measures to protect user data.
Yes, Zoho offers a wide range of integrations with third-party applications like Google Workspace, Microsoft 365, QuickBooks, Mailchimp, Shopify, and more. It also supports API access for custom integrations.
Zoho CRM helps businesses manage leads, sales pipelines, customer interactions, and reports, enabling smarter decision-making and higher conversions.
Yes, most Zoho apps—especially Zoho Creator and Zoho CRM—are highly customizable. You can tailor workflows, fields, layouts, and even build custom apps.
No. Zoho apps are designed to be user-friendly, but advanced customization (especially with Zoho Creator or Deluge scripting) may require technical knowledge.
