Trusted Salesforce Implementation Partner

Achieved 2x Growth, Smooth Operations and Better Customer Engagement with Industry-leading Salesforce Consultants.

Overview

Maximize your ROI with the Salesforce Implementation in your company

Businesses need to stay efficient, improve customer relationships and make smarter decision. Salesforce helps by bringing everything together in one platform from sales to customer service.

At CRM Master’s Infotech, we specialize in Salesforce implementation Services and Customization to meet your unique business needs. Our Salesforce Implementation Services include Salesforce Configuration, Customization, Development, Migration, Integration, and Support for different industries.

Our experts have deep Salesforce knowledge and experience that unlock the full potential of Salesforce technologies, such as Service Cloud, Sales Cloud, Marketing Cloud, API integration, and more.

Our experienced developers provide cost-effective Salesforce Implementation services and ensure 100% satisfaction.

Our Salesforce Implementation Services

Delivering end-to-end Salesforce Delivering end-to-end Salesforce Solutions

Salesforce Consulting

Whether you’ve been using Salesforce for years or are just getting started, our expert consultants analyze your needs to recommend implementation or optimization plans that fit your business needs and increase productivity.

Salesforce Implementation

We provide SFDC solutions and implementation services that include Architecture Design, Data Migration, Integration, Planning, Change Management, and Post-Implementation Support across Salesforce Cloud and Industry Solutions.

Salesforce Integration

 Take advantage of our experience in providing over 50+ outsourced systems, complete salesforce cloud, and product app suite, while tackling issues like system interoperability, data syncing, and complex workflows.

Legacy CRM Migration

Our Salesforce developers make the switch from your old CRM to Salesforce as easy as possible, keeping data secure, reducing downtime, and giving you the best possible use of Salesforce’s tools and features.

Support & Maintenance

Our Salesforce experts are available 24×7 to support governance processes and critical support across levels with flexible models to keep your Salesforce Implementation running at its best.

White Label Development

Our white-label Salesforce services help you reduce costs, allowing you to offer high-quality solutions to your clients. With our short-term or long-term projects, you don’t have to worry about recruitment or overhead costs.

We implemented Salesforce by using Cutting-edge technology.

Technology We used for Salesforce Implementation

Apex code

AppExchange

Visual Force

AURA

Lightning Web Components (LWC)

REST/SOAP API

Our Expertise

Unmatched Results with Our Salesforce Platforms

Sales Cloud

Customized Salesforce Sales Cloud solutions tailored to your business needs, we can help you take your sales process to the next level with streamlined, result-driven, and well-structured processes.

We can help you with the following:-

  • Lead Management
  • Sales Forecasting 
  • Reports and Dashboards
  • Partner Management
  • Opportunity Management

Service Cloud

Decide what works best for you and your customers. With the Salesforce Service Cloud, you’ll be able to provide your customers with the experience they deserve. You’ll also be able to access cross-sell or upsell information whenever you want.

We can help you with the following:-

  • Customer Service Management
  • Self-Service Management
  • AI for customer service
  • Digital Channels
  • Field Service

Marketing Cloud

SFDC marketing cloud can help you find new customers while also taking care of your existing ones to get the most out of your business by connecting them across all channels.

We can help you with the following:-

  • Email Studio
  • Social Studio
  • Pardot
  • Customer 360 Audience
  • Advertising Studio
  • Google Marketing Platform 
 

Salesforce Communities

Integrate your CRM data directly to our community cloud solutions via Salesforce community or third-party integrations.

We can help you with the following:-

  • Third-Party Data Integration
  • Personalization
  • Branded community
  • Mobile Optimization
  • Customization
  • Business Integration

Salesforce Commerce Cloud

Our Professionals will assist you with a commerce cloud solution that lets you deliver convenience to commerce and turn your standard visitors into potential customers.

We will help you with the following:-

  • B2B Commerce
  • B2C Commerce
  • Order Management
  • Content Management
  • AI for commerce

CPQ(Configure, Price, Quote)

CPQ is a quick and easy way for businesses to get quotes for orders quickly and easily. Our experts work with CRM, ERP, and other business tech so you can make sure you’re getting accurate data.

We will help you with the following:-

  • 10 times faster quote generation
  • Two times faster moving from quote to cash
  • 30% quicker ramp for new reps
  • 95% reduction
Our Services

Salesforce Consulting Services

Salesforce Implementation Services

Salesforce Support Services

Salesforce Integration Services

Salesforce CRM Health Check

Salesforce Lighting Services

Salesforce Migration Services

Salesforce Training & Support Services

CRM Masters Process

How Does Our Process Work

Having expertise with small enterprises to large organizations, our salesforce developers help you in each process of Salesforce CRM

Research

Research based on your initial data and build a functional model for achieving your goals. With experience, attention to detail, and analytical capabilities, we decide which Salesforce objectives you want to accomplish and what you need to do to finish the development cycle.

Team Composition

Depending on your needs and vision, we can provide you with a prospective Salesforce development team that can work on your project. One of our company features is the ability to work independently with two or more people to achieve common goals.

Design

We design AppExchange application architecture design, app type definition, app roadmap, and app setup. It includes layers with users at the top that are important for understanding the process and clients.

Development and Testing

We create fully tested AppExchange apps using Javascript, Visual/APEX/Lightning, etc. Our team integrates multiple systems into Salesforce and customizes based on your company’s requirements, and adheres to all Quality Assurance guidelines with our QA Engineers.

Security Review and Listing

Before listing an Appexchange app or package on the Salesforce marketplace, we perform an unbreakable full-cycle review to ensure no restrictions could compromise business-critical data.

Technical Validation

After the team takes care of everything in terms of timeframes, budgets, and expertise, we go through a technical analysis and validate the data received to ensure high-quality results.

Implementation and Support

We start the legal process and the real project kick-off by working with the project and the client to define common objectives and the product’s purpose. We offer documentation, user manuals, and ongoing support for any questions because our services don’t stop after implementation.

Capture, Nurture, and Convert Deals faster with the Salesforce CRM.

Salesforce's Growth Ecosystem

Real Results, Real Growth

+36%

Sales Productivity

+26%

Deals

+28%

Sales Revenue

+38%

Better Forecasting

Results that exceed expectations.

What Makes us Different from others?

24*7 Support

Certified Consultants

Business Centric Solutions

Cost Effective

Power Of Team

99% Timely Delivery

ABOUT US

Founded in 2016, CRM Masters Infotech (ISO 9001:27001) is a Zoho Premium Partner and a Salesforce Certified Partner.

CRM Master’s Infotech was founded in 2016, As an IT Consulting Company focusing on CRM, ERP & e-Commerce Implementation. Our Head Quartered in New Delhi – INDIA and now we have a strong presence in more than 4 countries(in UK, USA & UAE). From modest beginnings to trusted Zoho Premium Partner and Salesforce Consulting Partner, our dedication and experience simplify the complex CRM processes of 1500+ clients along with 2050+ implemented and serviced projects across the globe. Our Cross-functional team of 100+ senior developers with an average experience of 3+ Years. In response to the advent of cloud-based technology, including web and internet platforms, we are a company that specializes in facilitating digital transformation of your organization.

We believe in helping our clients by providing the best CRM solution to grow every single day.

 

We believe in helping our clients by providing the best CRM solution to grow everysingle day.

The CRM-Masters Advantages

Helping Every Business By Improving Their Customer Experience Since 2016

Everything we do with an idea of making our customers are loved by their own customers. By using the right set of Technologies, Architecture and right mindset. We help organization by transforming them into a better Customer Engaged Company which increases their revenue as a whole.

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DEDICATED TO YOUR BUSINESS

Our Leadership Team

Vish Agarwal

DIRECTOR - TECHNICAL

GK Bhatia

DIRECTOR - OPERATIONS (UAE)

Emmanuel Darko

Sales head - United Kingdom

Read our Latest Updates & Business Tips & Tricks.

TESTIMONIALS

Customers Reviews

Windlas Biotech Limited Uttarakhand, India

CRM Master has a strong method of working, which starts with a process of fully understanding your spec. This is a valuable process which can result in enhancements. After this, a competent manager is assigned who will liaise between you & the development team. Communication is excellent.

Office Explorer Singapore

Vishal & team is proficient and capable of handling my project for creating zoho customised reports. They fully understand my requirements & produced satisfactory product. Their response is fast, turnover time is good. Their after sales service is excellent too. I would highly recommend Vishal & team for zoho customization project.

Hattons Of London Simon Mellinger, MD

I've been working with Vishal for a couple of years and he's provided a great service to our business, helping us grow from start-up to the point where we are now expanding into different markets. His commitment in understanding our business has helped make that possible.

Arb Pro Mark Hines, Director

We have been working with Vishal and his team for more than 15 months now and continue to use their services. As they have helped us manage and further develop our cloud CRM and iOS app mobile programs we provide our users. Glad to have them.

CiviQuo Yakuf Agius- Founder & CEO

Vishal’s CRM Masters is a dependable and reliable business partner. Everything we asked for, was delivered on time and within budget. The entire team including Krishna and Jawad, is very professional. CRM Masters are quality service providers. Very, very highly recommended.

HustlePads Massachusetts, United States

Vish and the CRM Masters have been a tremendous help for my platform. They were able to integrate and add value to the different workflows needed to scale my platform. I'm highly recommending them for the services offered by them as they deliver results on time and within the budget.

Gurdeep K. Santa Clara, CA, US

Excellent service. Developer for Apex and LWC. This team is really Salesforce savvy, never expected this much quicker turnaround time, thank you Vish and team.

Mobile App Development Company
Emma-Louise O'Neill London, United Kingdom

Very good job, Impressed with CRM Masters they are always very attentive and flexible to your work needs, Excellent work and really really helpful.... Thank you!

Adam Crowther Wigan, United Kingdom

Replicated my Squarespace website in my Zoho One Account under Zoho Sites, and integrated Sales IQ

Malosi Social United States of America

Fantastic work: job quoted in detail, and implemented in a timely manner with frequent updates. Reasonable price. All in all, very happy and highly recommend it. Thank you!

Service Sector

SECTORS WE SERVE

Accounting & Banking Industry
HealthCare Industry
E-Commerce Industry
Real-Estate Industry
Manufacturing Industry
Hospitality Industry
Education Industry
insurance Industry
hands-holding
Non-Profit Organisation
Mortgage Industry