Frequently Asked Questions (FAQ's)
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General
What is Microsoft Business Central used for?
Microsoft Dynamics Business Central is a web-based Enterprise Resource Planning (ERP) tool that allows small and medium-sized enterprises (SMEs) to oversee their whole business operations, including finances and customer support, through a unified platform.
Is Business Central an ERP or CRM?
Business Central is an enterprise resource planning (ERP) system with some customer relationship functionalities as its core focus is on ERP capabilities.
Is Microsoft Dynamics 365 the same as Business Central?
Business Central is a part of the Dynamics 365 suite of applications as it is focused on ERP for SMBs, while Dynamics 365 encompasses a wider range of applications designed to address various business needs across different industries and company sizes, as such there is no real difference between Dynamics 365 and Business Central.
What are the benefits of Microsoft Business Central?
Benefits of Microsoft Business Central include enhanced reporting, analytics capabilities, and a powerful BI to create interactive dashboards and powerful data visualizations that provide real-time insights into your business.
How many companies use Business Central?
Microsoft Business Central is used by over 40,000 companies including Accenture, KPMG, Gigster, Zendesk, PayPal, Loreal, Alcoa and many more.
Is Business Central as SaaS?
Yes, Business Central is a software-as-a-service (SaaS) solution. This means it is delivered and accessed via the cloud, allowing businesses to use the software over the internet without the need for on-premises installation. The SaaS model provides benefits such as automatic updates, scalability, and accessibility from anywhere.
Is Microsoft Business Central Cloud-Based?
Yes, Business Central is a cloud-based business management solution. It is part of the Microsoft Dynamics 365 suite and is designed to help businesses manage their financials, operations, sales, and customer service through a cloud-based platform. This allows for real-time access to data and insights from anywhere with an internet connection, providing greater flexibility and scalability compared to on-premises solutions.
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