Premium ZOHO Partner
Get Cutting-edge Implementation & Automation Services
Brands That Trust Us
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Overview
Zoho Certified Consultant You Can Trust
We’re a certified Zoho partner helping businesses set up, customize, and make the most of Zoho. With 100+ experienced consultants and over 4000 projects delivered globally, we’ve supported businesses across industries like eCommerce, healthcare, education, and real estate. Specializing in Zoho setup, we make migration, automation, integration, and customization easy, secure, and cost-effective.
Industry-Specific Solutions
Fast & Secure Data Migration
Flexible Hiring Models for You
Affordable, Expert Zoho Consultant
Global Support, Local Presence
End-to-End Zoho Services
GDPR & HIPAA Compliant
Your One-Stop Zoho Consulting Partner
We Have Successfully Delivered Results Worldwide
⭐4.9/5
Based on 1,000+ Reviews on
4000+
Delivered Projects
100+
Team Size
15+
Industries Served
10+
Years & Counting
6+
Countries Covered
Zoho Services for Your Business
Zoho Consulting
Not sure where to start? Our expert assists you in workflows, identifies gaps, and creates a strategic roadmap to improve business efficiency.
Zoho Implementation
“We don’t just set it up.” We install, configure, migrate, and provide user training to our customers, helping them stay ahead in the competitive business world.
Zoho Integration
Connect your Zoho tools with your favourite applications like QuickBooks, Xero, etc, to create a seamless, end-to-end workflow with less turnaround time.
Zoho Migration
Move your data confidently to Zoho with our secure migration services. Your records will be moved safely and efficiently with no data loss and minimum downtime.
Zoho Customization
Your business is different from others, and your CRM should be too. We customise Zoho modules, buttons, custom info, fields, language, and layouts to match your exact requirements.
Zoho Automation
We help you automate your daily operations with Zoho, from follow-ups and email reminders to e-signing, payment workflows, etc. Let us set up intelligent automation to save your time.
Certificate of Zoho Partnership
CRM Masters Infotech LLP
Zoho Corporation Pvt. Ltd. is pleased to recognize you as a Premium Partner for the year 2024 Your commitment to achieving all-round performance excellence and delivering top-notch services with Zoho solutions has been key to our thriving partnership
Zoho Products for Your Business
Zoho CRM
From lead management and sales automation to seamless integration and data security we offer all the Zoho CRM solutions that are tailored to your business requirements.
Zoho One
Run your entire business with one powerful suite. Zoho One combines all the essential apps, like CRM, finance, HR, marketing, and more, into one platform.
Zoho Finance Plus
Manage all your financial operations in one place. With Zoho Finance Plus, we help you handle accounting, invoicing, expense tracking, and financial reporting with accuracy and ease.
Zoho People Plus
Automate your HR functions with Zoho People Plus. From employee onboarding and attendance to performance management, this app is all you need for HR operation.
Zoho CRM Plus
Enhance your customer experience with Zoho CRM Plus. This all-in-one platform helps you manage leads, automate sales, deliver customer support, run campaigns, and host webinars, all from one app.
Zoho Creator
Need a custom app? Zoho Creator lets you build applications tailored to your business. We offer end-to-end services, including app development and integrations.
Zoho Books
Simplify your accounting with Zoho Books. From invoicing and GST compliance to inventory and payments, we ensure your finances are accurate, up-to-date, and ready for growth.
Zoho Marketing Automation
Automate your marketing efforts with Zoho Marketing Automation. We help you generate leads, nurture them through campaigns, and track performance.
Migrations
Integrations
Migrations
Integrations
Powering Business Growth with Smart ZOHO ONE Solutions
Sales Process Bottlenecks
Pain Points:
- Leads scattered across WhatsApp, email, or spreadsheets
- Missed follow-ups and poor sales pipeline visibility
- No way to auto-assign leads to the right rep”
Solutions:
We help you boost revenue and customer retention with Zoho CRM. By automating workflows, managing leads intelligently, and improving sales visibility, we enable your team to close deals faster and build lasting customer relationships.”
CRM
Bigin
Bookings
SalesIQ
Weak Marketing & Engagement
Pain Points:
- Campaigns not connected to CRM or sales
- No automation in lead nurturing (emails, SMS)
- No segmentation for targeted outreach
Solutions:
We help increase brand awareness and drive conversions using Zoho Campaigns and Zoho Social. Our team creates targeted campaigns, nurtures leads with automation, and ensures your marketing efforts build trust and loyalty.
Marketing Automation
Campaigns
Forms
Social
Thrive
Customer Support Gaps
Pain Points:
- Support tickets lost across email and chat
- No SLA tracking or customer satisfaction feedback
- Lack of centralized view of customer issues
Solutions:
We help your support team resolve issues faster using Zoho Desk. From automating tickets to capturing customer feedback, we ensure higher satisfaction and long-term retention across all service channels.
Desk
Assist
Lens
Finance & Accounting Challenges
Pain Points:
- Manual invoicing and billing prone to errors
- Delay in GST filings and reconciliation
- Disconnected tools for accounting, CRM, and inventory
Solutions:
We help automate invoicing, compliance, and financial reporting through Zoho Books. Our solutions streamline GST management, forecasting, and budgeting, enabling better financial control and business growth.
Books
Invoice
Expense
Checkout
Billing
Payroll
HR Challenges
Pain Points:
- Fragmented employee data across spreadsheets or legacy systems
- No automation in onboarding, leave, reimbursements or payroll workflows
- Compliance issues due to manual tracking of attendance and documents
Solutions:
We help manage employee lifecycle with Zoho People. From hiring and onboarding to training and payroll integration, we simplify HR operations to boost engagement and organizational efficiency.
People
Recruit
Operational Inefficiencies
Pain Points:
- Customer data stored in silos (Excel, emails, phone logs)
- Duplicate entries and human error in data entry
- Disconnected tools across sales, marketing, and finance
Solutions:
We help streamline multi-channel operations with Zoho Inventory and Zoho One. From warehouse management to service delivery automation, our tools optimize resources and drive operational excellence.
Projects
Sprints
Inventory
E-commerce Growth Barriers
Pain Points:
- Inventory & Order Management Chaos
- Disjointed Systems = Inefficient Operations
- Manual & Delayed Support
Solutions:
We help e-commerce businesses streamline operations with Zoho Commerce and Zoho Inventory. From syncing orders and managing inventory to automating customer communication and fulfillment, we enable smoother workflows, better post-purchase experiences, and higher repeat sales.
Sites
Commerce
PageSense
Ready to Work with Best ZOHO Service Provider?
Connect with the best Zoho service provider today and discover how the right Zoho setup can make all the difference.
Why Us ?
We help you automate day-to-day tasks and improve workflows so your team can focus on core business activities.
From migration to integration, we ensure your data stays clean, connected, and easy to access when you need it.
We customize Zoho apps to match your unique business needs; that’s just what works for your specific requirements.
Gain better visibility with easy-to-read reports and dashboards that support faster, smarter decision-making.
With Zoho CRM customised to you, manage leads, follow-ups, and customer interactions more effectively.
Our team will provide you with ongoing support, guidance, and training to ensure long-term success.
CRM Masters Infotech
(ISO: 9001-2015 & ISO 27001:2022) Certified Company.
CRM Masters Infotech, based in Gurugram since 2016, is a trusted IT consulting firm offering Zoho CRM, Zoho One, Zoho Creator & 55+ Zoho product solutions. Proudly serving clients across Worldwide, we’ve delivered 4000+ projects to 3500+ businesses globally. Our 100+ expert developers make digital transformation seamless through Zoho.
90% Returning Customer
24×7 Ongoing Support
Post-delivery Support
Onboarding Training
Global Track Record
Timely Delivery
Customer Satisfaction
Tailored Solutions
Serving Across Industries
Sectors We Serve
Available on all devices
Take Your Business Everywhere, Manage it Anytime.
When it comes to business, time is money. If your sales team can’t respond quickly, you could be missing out on a deal or leaving a customer unhappy.
With Zoho’s mobile CRM apps, your sales team can stay in touch with their leads on the move, log and access important prospect information, track their KPIs, and make data-driven decisions anywhere, anytime.
DEDICATED TO YOUR BUSINESS
Our Leadership Team
Vish Agarwal
DIRECTOR - TECHNICAL
Emmanuel Darko
Sales head - United Kingdom
GK Bhatia
DIRECTOR - OPERATIONS (UAE)
Empowering Clients with Excellence and Execution
Vishal & team is proficient and capable of handling my project for creating zoho customised reports. They fully understand my requirements & produced satisfactory product. Their response is fast, turnover time is good. Their after sales service is excellent too. I would highly recommend Vishal & team for zoho customization project.
Our Simple 5 Step Process
Share Project Requirements
Talk to our team and tell us what and how do you expect your Zoho solution. Let our team understand your vision.
We will assess your requirement
Our team of developers will assess your requirements and will come up with a solution that fulfils all your needs and yields maximize benefit while saving costs.
We will assign you a developer
Based on your requirement, we will assign the right developer from our talent pool to work on your unique project.
Implementation of the project
Our developer will then see and analyse the existing setups and what complex cloud solutions can be implemented across Zoho seamlessly and accordingly offer the best solution.
QA & Testing
Once the development is done, we will run QA (Quality Assurance) tests on the solution offered to ensure highest quality and will provide aftersales support too.
Case Studies
Zoho Suite Implementation for the Pharma Industry
Our client is a leading Pharma company, and they faced several operational inefficiencies that impact their sales process, client communication, and overall workflow. We implemented Zoho tools to simplify their sales process and provide actionable data insights to help the team make better decisions
Zoho for Automobile Manufacturing Company
Our client designed a vehicle for space living and efficient urban mobility, but the lack of automation in their processes has created several inefficiencies. We implemented Zoho Inventory and WooCommerce so that their businesses can focus on growth and customer satisfaction.
Zoho Implementation for the Electric Vehicle Industry
Our client is a fast-scaling electric vehicle (EV) charging solutions provider. They are facing issues in payment handling, sales tracking, procurement, etc. We implement Zoho tools to create a robust, integrated solution that could scale their growth.
ZOHO SERVICES PROVIDER ON THE GO
Get ZOHO Services as Per Your Needs
At CRM Masters Infotech, we offer you the flexibility to choose our Zoho development services as per your needs. Come to us, and we will help you decide whether you should opt for full-time or part-time plan depending on your project needs. All you need to do is explain us your requirements in detail and the rest will be taken care by our expert team. All you need to do is explain us your requirements in detail and the rest will be taken care by our expert team.
Pay-As-You-Go
If your’s is a project that needs a dedicated developer or consultant on a weekly, monthly or long-term basis, then this is the best option for you. Based on the type of your project, we will select our Zoho CRM consultant with matching experience to work with you and deliver top-notch results.
On Project Basis
Contrary to the other option (Pay-As-You-Go), this one is best when you have fixed SCOPE of Work, we will provide you fixed price to implement and set up milestones. We will assign project manager and consultants to deliver as per project scope.
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Frequently Asked Questions (FAQ's)
A Zoho Implementation Partner is a certified Zoho expert who helps companies adopt, customize, and deploy Zoho applications to fit their business processes.
Expertise in best practices
Faster implementation & reduced errors
Tailored customizations for your workflows
Ongoing support & training for your team
Typically:
Requirement Gathering – Understanding business goals & workflows
Solution Design – Mapping processes to Zoho apps
Configuration & Customization – Setting up apps, automations, and integrations
Testing & Training – Validating workflows, training employees
Go-Live & Support – Deployment and post-launch assistance.
Depends on scope:
Simple setup: 2–4 weeks
Medium complexity: 1–3 months
Enterprise-wide: 3–6 months+
Yes, most partners handle both Zoho ecosystem setup (CRM, Books, Projects, etc.) and integrations with external apps (e.g., QuickBooks, Shopify, Outlook, Google Workspace).
Yes. Implementation partners can build custom modules, workflows, functions (Deluge scripting), and dashboards tailored to your processes.
Yes, partners usually offer user training, admin training, and documentation so your staff can use Zoho confidently.
No. After implementation, you can manage Zoho in-house if you prefer. However, many companies keep the partner on retainer for ongoing support and optimizations.
Fixed-fee projects (for defined scopes)
Hourly/retainer models (for ongoing support)
Hybrid (implementation + managed services)
Licenses are usually purchased directly from Zoho, but some partners are also resellers and can manage billing for you. Implementation and support fees are paid to the partner.
No. Partner services are separate professional services, charged in addition to your Zoho license fees.
Yes, most offer maintenance packages including troubleshooting, new feature rollouts, and process improvements.
Yes, partners can guide you on how to leverage new features and updates to improve your workflows.
Yes. You’re not tied to one partner. Zoho accounts belong to you, and another certified partner can take over if needed.
Look for:
Official Zoho Partner certification
Relevant industry experience
Client references & case studies
Ability to scale with your growth
A good partner should include:
Clear scope of work
Defined milestones & acceptance criteria
Regular check-ins & demos
Escalation process
