Trusted Salesforce Implementation Partner

Achieved 2x Growth, Smooth Operations and Better Customer Engagement with Industry-leading Salesforce Consultants.

Maximize your ROI with the Salesforce Implementation in your company

Overview

Businesses need to stay efficient, improve customer relationships and make smarter decision. Salesforce helps by bringing everything together in one platform from sales to customer service.

 

At CRM Master’s Infotech, we specialize in Salesforce implementation Services and Customization to meet your unique business needs. Our Salesforce Implementation Services include Salesforce Configuration, Customization, Development, Migration, Integration, and Support for different industries.

 

Our experts have deep Salesforce knowledge and experience that unlock the full potential of Salesforce technologies, such as Service Cloud, Sales Cloud, Marketing Cloud, API integration, and more.

 

Our experienced developers provide cost-effective Salesforce Implementation services and ensure 100% satisfaction.

Delivering end-to-end Salesforce Delivering end-to-end Salesforce Solutions

Our Salesforce Implementation Services

Salesforce Consulting

Whether you’ve been using Salesforce for years or are just getting started, our expert consultants analyze your needs to recommend implementation or optimization plans that fit your business needs and increase productivity.

Salesforce Implementation

We provide SFDC solutions and implementation services that include Architecture Design, Data Migration, Integration, Planning, Change Management, and Post-Implementation Support across Salesforce Cloud and Industry Solutions.

Salesforce Integration

 Take advantage of our experience in providing over 50+ outsourced systems, complete salesforce cloud, and product app suite, while tackling issues like system interoperability, data syncing, and complex workflows.

Legacy CRM Migration

Our Salesforce developers make the switch from your old CRM to Salesforce as easy as possible, keeping data secure, reducing downtime, and giving you the best possible use of Salesforce’s tools and features.

Support & Maintenance

Our Salesforce experts are available 24×7 to support governance processes and critical support across levels with flexible models to keep your Salesforce Implementation running at its best.

White Label Development

Our white-label Salesforce services help you reduce costs, allowing you to offer high-quality solutions to your clients. With our short-term or long-term projects, you don’t have to worry about recruitment or overhead costs.

Do You Want to Hire Certified Salesforce Developers for Your Business?

We provide custom CRM solutions that work with Salesforce and have unique features that can handle different types of business needs.

Our Expertise

Sales Cloud

Customized Salesforce Sales Cloud solutions tailored to your business needs, we can help you take your sales process to the next level with streamlined, result-driven, and well-structured processes.

We can help you with the following:-

  • Lead Management
  • Sales Forecasting 
  • Reports and Dashboards
  • Partner Management
  • Opportunity Management

Service Cloud

Decide what works best for you and your customers. With the Salesforce Service Cloud, you’ll be able to provide your customers with the experience they deserve. You’ll also be able to access cross-sell or upsell information whenever you want.

We can help you with the following:-

  • Customer Service Management
  • Self-Service Management
  • AI for customer service
  • Digital Channels
  • Field Service

Marketing Cloud

SFDC marketing cloud can help you find new customers while also taking care of your existing ones to get the most out of your business by connecting them across all channels.

We can help you with the following:-

  • Email Studio
  • Social Studio
  • Pardot
  • Customer 360 Audience
  • Advertising Studio
  • Google Marketing Platform 
 

Salesforce Communities

Integrate your CRM data directly to our community cloud solutions via Salesforce community or third-party integrations.

We can help you with the following:-

  • Third-Party Data Integration
  • Personalization
  • Branded community
  • Mobile Optimization
  • Customization
  • Business Integration

Salesforce Commerce Cloud

Our Professionals will assist you with a commerce cloud solution that lets you deliver convenience to commerce and turn your standard visitors into potential customers.

We will help you with the following:-

  • B2B Commerce
  • B2C Commerce
  • Order Management
  • Content Management
  • AI for commerce

CPQ(Configure, Price, Quote)

CPQ is a quick and easy way for businesses to get quotes for orders quickly and easily. Our experts work with CRM, ERP, and other business tech so you can make sure you’re getting accurate data.

We will help you with the following:-

  • 10 times faster quote generation
  • Two times faster moving from quote to cash
  • 30% quicker ramp for new reps
  • 95% reduction
Our Services

SALESFORCE Services We Provide

Salesforce Consulting Services

Salesforce Implementation Services

Salesforce Support Services

Salesforce Integration Services

Salesforce CRM Health Check

Salesforce Lighting Services

Salesforce Migration Services

Salesforce Training & Support Services

CRM Masters Process

How Does Our Process Work

Having expertise with small enterprises to large organizations, our salesforce developers help you in each process of Salesforce CRM

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Research

Based on initial data, We build a functional model for achieving your goals. With experience, attention to detail, and analytical capabilities, we decide which Salesforce objectives you want to accomplish and what you need to do to finish the development cycle.

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Team Composition

Scale service that customers love to deliver success now. Depending on your needs and vision, we can provide you with a prospective Salesforce development team that can work on your project.

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Design

We design AppExchange application architecture design, app type definition, app roadmap, and app setup. It includes layers with users at the top that are important for understanding the process and clients.

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Development and Testing

We create tested AppExchange apps using JavaScript, Visual/APEX/Lightning, etc. We integrate multiple systems into Salesforce and customize based on your company’s requirements, and adhere to all Quality Assurance guidelines with our QA Engineers.

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Security Review and Listing

Before listing an Appexchange app on the Salesforce marketplace, we perform a full-cycle review to ensure.

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Technical Validation

After the team takes care of everything in terms of timeframes, budgets, and expertise, we go through a technical analysis and validate the data received to ensure high-quality results.

Our Pricing Model

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Support

We believe in providing assistance to our clients in every possible way, till the very end. By subscribing to our models, they build a trusted relationship with us and thereby we also ensure not to look back until the project goes live.

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Time & Materials

Our subscription model is as easy as any PAYG system. Simply purchase a batch of credits. Each credit represents a time slot to get the assistance from our experts,be it related to consultation or development. You can purchase a top up, whenever you run low on the credits.

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Fixed Priced

We have the incredible minds as our CRM consultants. So,to keep the structure simple,we always charge a flat rate regardless of the help you need- small or big/simple or complicated.

Let's start a new project together

Salesforce's GROWTH ECOSYSTEM

Trusted by over 150,000 companies globally

+36%

Sales Productivity

+26%

Deals

+28%

Sales Revenue

+38%

Better Forecasting

Results that exceed expectations.

What Makes us Different from others?

24*7 Support

Cost Effective

Certified Consultants

Business Centric Solutions

Power Of Team

ABOUT US

CRM Masters Infotech

Founded in 2016, CRM Masters Infotech (ISO 9001:27001) is a Zoho Premium Partner and a Salesforce Certified Partner.

CRM Master’s Infotech was founded in 2016 with a small team in India and now we have a strong presence in more than 4 countries. From modest beginnings to trusted Zoho Premium Partner and Salesforce Consulting Partner, our dedication and experience simplify the complex CRM processes of 1500+ clients along with 2050+ implemented and serviced projects across the globe. Our Cross-functional team of senior developers has more than 15+ years of experience in CRM solutions.In response to the advent of cloud-based technology, including web and internet platforms, we are a company that specializes in facilitating digital transformation of your organization.

We believe in helping our clients by providing the best CRM solution to grow everysingle day.

Helping Every Business by Improving their customer experience since 2016

Everything we do with an idea of making our customers are loved by their own customers. By using the right set of Technologies, Architecture and right mindset. We help organization by transforming them into a better Customer Engaged Company which increases their revenue as a whole. 

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DEDICATED TO YOUR BUSINESS

Our Leadership Team

Vish Agarwal

DIRECTOR - TECHNICAL
CRM Masters Infotech

Rick Meekins

DIRECTOR - OPERATIONS (USA)

Abolade Olusanya

Sales head - United Kingdom

GK Bhatia

DIRECTOR - OPERATIONS (UAE)

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TESTIMONIALS

Customers Reviews

Service Sector

SECTORS WE SERVE

Accounting & Banking Industry
HealthCare Industry
E-Commerce Industry
Real-Estate Industry
Manufacturing Industry
Hospitality Industry
Education Industry
insurance Industry
hands-holding
Non-Profit Organisation
Mortgage Industry
Capture, Nurture, and Convert Deals faster with the Salesforce CRM.

Frequently Asked Questions (FAQ's)

How do we work as a Salesforce Implementation Partner?

With our expertise in Salesforce Implementation, we will automate your business processes for better reporting, support you with in-depth training and work with you to ensure your team's success.

What are the effective steps to follow when Implementing Salesforce?

Could you please point me toward the right Salesforce Implementation Partners in India?

What is the average Implementation time for Salesforce?

Depending on the user requirements and the complexity of the implementation, the overall implementation process can take up to a month.
As a Salesforce implementation partner, we can provide one-month primary performance and up to two months according to the technical requirements.

Different Salesforce Implementation Approches ?

There are 3 approaches to Salesforce implementation:

  • Big Bang Implementation
  • Phased Implementation
  • Parallel Implementation

What challenges do small companies face in Salesforce Implementation?

Salesforce Implementation poses several challenges for small businesses, including:

  • System failure
  • High expectations
  • Lack of end-user adoption
  • Integrating existing software
  • Choosing a Salesforce implementation partner

Insufficient insights into business

What is the best way to implement Salesforce - on our own or with a Salesforce implementation partner?

You can Implement Salesforce yourself with the right technical skills, time, a supportive team, and financial support. However, if you don't, you should hire an implementation partner.

What Makes a Salesforce Implementation Company Best in India?

When choosing a Salesforce implementation company, be it in India or anywhere else, there are a few things you need to look for. These are:

  • Count of Salesforce-Certified employees
  • Extensive work experience
  • Partner in Compatibility
  • Having a thorough understanding of Salesforce Products
  • Plan out the process clearly
  • Great knack for solving problems

Is Salesforce expensive to Implement?

Various factors can affect the cost of Salesforce implementation, such as your company's needs, the level of customization you need, or the timeline for your projects.

Do you deliver Offshore Salesforce Implementation Services?

As Salesforce Implementation specialists, we provide onshore and offshore solutions. More than 100 Fortune companies have benefited from our Salesforce Implementation services.

Salesforce Implementation Consultants Necessary?

Salesforce Implementation consultants use best practices to implement Salesforce per your business requirements. They analyze your business requirements, advise on Salesforce products and editions, plan and supervise the Salesforce implementation process, and create a strategy for customer adoption.

What to do after Salesforce's Implementation ?

Determine post-implementation goals, establish roles and responsibilities, and prepare a maintenance plan.