CRM Masters

SaaS & App Companies: Zoho Implementation Works for You!

SaaS & app companies zoho implementation works for you!

ZOHO is a veteran CRM software company that has raised the bar of business operations for countless companies spread worldwide. Having started in 1996 as Advent Net Inc, a network management company, it entered in the cloud business in 2005, with Writer- Its first cloud business app. Since then, there was no looking back. Today, ZOHO has more than 45+ SaaS applications including ZOHO One to help the clients diversify their business like never before. Here is how implementing ZOHO CRM software lets SaaS and mobile companies gain traction among their respective customer segments.

How does ZOHO implementation help your business?

ZOHO integration enhances operational efficiency of the SaaS based SMBs spread across as many as 180 countries. If you are one of its 60 million customers, you would already be aware of how ZOHO proves to be a cost-effective way to increase customer engagement and conversion rates. To be precise, ZOHO has a product for almost every minute to major aspect of your business. Be it email solutions, HR, productivity tools, Sales and marketing, or custom solutions, ZOHO has a dedicated SaaS product for all of your business needs. And why not? After all, it spends a remarkable 60% of its business revenues on research and development work. It believes R&D to be the most fruitful method for customer acquisition.

An Insight into Top ZOHO Products

Whether you own a SaaS business or run a mobile application company, ZOHO has got your covered right from Product design to billing, customer support to data migration and more. Here is how the multiple SaaS products from ZOHO help its customers to ensure better online collaboration and enhanced productivity for their businesses.

ZOHO People

For organizations searching for a quick and efficient HR platform to automate the HR processes in entirety, ZOHO People is a smart and user-friendly product. This all-in-one platform offers effortless HR management with:

  • Scalable and integrated solutions
  • Automated employee notifications
  • Excellent onboarding features
  • Comprehensive learning management system
  • Flexibility and ease of use with DIY portal

ZOHO Books

A proud winner of Atmanirbhar Bharat App Innovation Challenge, this GST compliant online accounting software is the best to keep track of your finances. It can assist you to work collectively pan departments with automated business workflows. ZOHO Books offers distinct accounting software for small businesses as well as mid-market businesses. Here are some of its features:

  • Quick retail invoice creation
  • Easy management of payables
  • Manages inventory levels and organizes them with vital information
  • Lets you setup your bank account and import your transactions
  • Tracks the time you spend on projects and bills the customers accordingly
  • Client portal to collaborate with your clients with ease
  • Supports 50+ business reports to enable you get a penetrating business insight

The Government of India has recognized it as the Best App in the Business Category.

ZOHO Sites

This ZOHO app allows you to build websites as per your choice and preference. Whether you want a blogging or a photography website, or a business website, ZOHO Sites equips you with the power to tweak it the way you want with the help of:

  • Exclusively designed templates
  • Predesigned layouts of sections with the ease of customization
  • Visual editor to give your website a personalized look and feel
  • Seamless integration with other ZOHO apps
  • Page versions, responsive templates, share & auto publish and member portal,

No matter if you are an individual or have a SaaS Company, ZOHO Sites helps to diversify your reach through the website of your choice.


With ZOHO Desk, the company provides an omni channel customer service software that works actively in customer retention. It has been a trusted app by more than 50,000 businesses worldwide for loyalty building, customer satisfaction and productivity.

  • Collaborate with your customers across multiple channels
  • Automate repetitive manual actions
  • Integrate other tools with ZOHO Desk via REST APIs
  • Embed AI features, knowledge base, etc., on your SaaS product, website or app
  • Capable assistance of Zia – The AI-Powered ZOHO Desk assistant

Owing to its multiple features, ZOHO Desk has gained recognition by none other than Gartner in the 2021 edition of its Magic Quadrant report for CRM Customer Engagement Center.

Besides, you can use many other ZOHO products to speed up your business and rake in high-end returns. Some of the prominent ones include ZOHO Social, ZOHO Expense, ZOHO Recruit, ZOHO Projects and of course, ZOHO One among others. To know more about any of these projects or if you want ZOHO implementation for your business productivity, feel free to connect with CRM-Masters. We will be prompt to help your SaaS Company get the recognition it deserves through the immensely capable and feature rich ZOHO products.