CRM Masters

Design and Deployment Services

CRM Masters is distinguished by its rapid deployment, comprehensive monitoring and support, and reduced costs compared to traditional IT solutions.

Overview

Slimmefolie is a foil solution to be able to switch between transparent and blinded, without losing any light. If you want the room to be transparent or blinded, it is immediately arranged with one click.

Client: Slimmefolie

Services: Product Design

Industry:   Design

Via: ZOHO

Challenge

The company wanted that whoever is interested to purchase the products from its website, there should be a system that automatically records the details of the prospective buyers who visits the website, assists them in the process of purchasing, answer their queries and complete the transaction with very little human intervention. The company was looking to automate it’s system so that the workflow becomes smoother. This would then allow the staff to shift the focus from routine work to a more productive work process

Solution

CRM Masters Infotech offers evaluation, implementation, deployment and support services for Zoho products. These functions enable the clients to track the complete customer life-cycle (lead generation – acquisition – conversion – retention – loyalty), thus increasing sales revenue.

This is what happened with the Zoho CRM integration into the existing system.
• Once the client shows interest in purchasing any product, that information gets captured in CRM.
• The CRM then creates this as a lead.
• As soon as this happens, the company gets to know that a particular person is interested in a particular product.
• The system then automatically shares the quote to the prospective client.
• If the client agrees on the quote, they approve the purchase through the zoho sign.
• Zoho customizes the invoice and helps deliver the purchase order.
• Automatically capture payment through Stripe Payment Gateway Integration where the user gets a payment link to pay.
• All of this is done automatically without any manual interruption

Results

Now there is an automatic system that tells the company about the new visitors on the website. This has resulted in the efficiency of the sales and the marketing teams.

The company now has a system to know the interest of its customers and the perspectives. This has not only resulted in the increase of revenue but also has given a value to the brand besides building goodwill for its efficient services.

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