Razor is consumer goods manufacturing industry and produce scooters, wheeled goods, electric scooters, and innovative electric ride-ons and is sold world wide
We have implemented Zoho CRM for this company to manage After Sale Service process automatically. Customer can directly create tickets from Web Portal and then ticket is assigned based on product type and territory to respective Customer Service Executive. This portal has been implemented in multiple languages to serve customers of multiple countries.
Implemented Sales And After sales services processes