The growing market of CRM is definitely a sign that nowadays it is a necessity rather than being a choice to ensure seamless processes of your business. Moreover, the benefits of CRM for businesses of all sizes are just like the icing on the cake. However, the task of selecting the right CRM for your business is …
by CRM Masters 
Combining the various ZOHO CRM editions, you will find out that it is a treasure trove of features. Talk about ZOHO Standard, Professional or Enterprise, all of them offer an entire range of features to take your business to unprecedented heights. With such a long ZOHO CRM features list, it is definitely not a cakewalk …
by CRM Masters 
It is believed that a lot can be said about a company just by studying the two Ps of any company, namely people and profit. Moreover, one can identify where the company is heading by methodically studying the company’s profit and people. Saving the discussion about profit for a different day, in this blog post, …
by CRM Masters 
Real estate is one of the biggest and most prosperous industries in the world. It deals in transactions that are large in scale, dynamic, and often rewarding. However, it is important for a real estate developer to build a robust network of clients and channel partners to thrive in the industry and sustain their establishment. …
by CRM Masters 
Law firms can implement ZOHO CRM platforms to streamline their processes and automate repetitive tasks, especially when it comes to generating invoices, following customers for compliances etc. The majority of law firms across the globe incorporate an hourly model for keeping a track of their services and internal processes. This makes it important for the …
by CRM Masters 
On the road to success, some businesses are just a few leads away in order to increase their revenue and nurture their brand positioning in the market. Lead generation and management, when done in the right way can serve as a catalyst for your business growth. It would not be wise to say that journey …
by CRM Masters 
Running your business needs you to be extremely vigilant about management responsibilities. Interacting with your potential customers and stakeholders persistently in order to accelerate your business ties has to be a regular affair. This is where the use of Customer Relationship Management (CRM) software has become a Holy Grail for big and small businesses. Of …
by guru 
CRM is quickly becoming a must. According to a recent study, the total return on technology expenditure for businesses that use CRM is $8.71 for every dollar invested. (Source: Nucleus Research) What makes a CRM’s return on investment (ROI) so high? Since it streamlines and automates repetitive operations, the team will spend less time on …
by admin 
Your Business Doesn’t Need CRM as it is only for big organizations: If you have customers and want to build strong relationships with them, then the tool is for you. It doesn’t matter how big or small your business is. It also doesn’t matter whether you just started your business or have been into it …
by admin 
Prevent Customers from Leaving EXAMPLE: Let’s say you want to know how many of your customers didn’t purchase anything in the last 6 months, which might be a sign of them considering quitting your services and taking their money to your competitors. First, create a list of all of your customers, and then create a …
by admin 
Now you can connect with your customers via multiple touchpoints. You can create support tickets from the email, phone, website, and other channels. Your community forum allows a platform for discussion. You can convert your post into a ticket. If you have decided to address tickets within a time frame, you can configure your customer …
by admin 
After redBus began using Salesforce with innovative web and mobile app-based platform, the company has over 40 million customers globally. Post-Salesforce implementation, redBus has become the world’s largest online bus ticketing platform where customers have used to book more than 180 million bus trips. Before Salesforce Prior to the Salesforce deployment, redBus used a local …
by admin 
Every business DOES NOT need to hire a Chief Technology Officer. Finding qualified CTOs for small and medium companies is a very difficult task considering the financial aspect and business needs. For many SMBs, alternative solutions can be better than hiring a CTO. SMBS can build on technology without a specific person dedicated to digital …
by admin 
Salesforce CRM For a business, this tool becomes mandatory to manage all kinds of business needs. This is a complete cloud-based CRM application that is excellent in handling every requirement. MS Dynamics Microsoft Dynamics CRM is a quick and easy application to use for ERP development. It focuses on building the customer relationship that has …
by admin