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4 worst advices about CRM

 Your Business Doesn’t Need CRM as it is only for big organizations: If you have customers and want to build strong relationships with them, then the tool is for you. It doesn’t matter how big or small your business is. It also doesn’t matter whether you just started your business or have been into it …

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6 Problems that Salesforce Can Solve For Your Business

Understanding Consumer Behaviour Analysis   A business can derive multiple benefits from consumer behaviour analysis. Tracking their online activity makes you retain and understand your customers.  With Salesforce, you can keep track of your customer’s journey consolidated in one place. Be smart and sell better with Salesforce    Improving Customer Service   Salesforce makes it …

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Customer Retention Strategies That Work

Prevent Customers from Leaving EXAMPLE: Let’s say you want to know how many of your customers didn’t purchase anything in the last 6 months, which might be a sign of them considering quitting your services and taking their money to your competitors. First, create a list of all of your customers, and then create a …

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9 best reasons you should choose Zoho Desk.

Now you can connect with your customers via multiple touchpoints. You can create support tickets from the email,  phone, website, and other channels. Your community forum allows a platform for discussion. You can convert your post into a ticket.  If you have decided to address tickets within a time frame, you can configure your customer …

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redBus: World’s largest online bus ticketing platform moves global with Salesforce

After redBus began using Salesforce with innovative web and mobile app-based platform, the company has over 40 million customers globally. Post-Salesforce implementation, redBus has become the world’s largest online bus ticketing platform where customers have used to book more than 180 million bus trips.    Before Salesforce   Prior to the Salesforce deployment, redBus used …

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